Returns
We accept returns for defective products due to manufacturing faults within 30 days of purchase. If we send you an incorrect item, you may also return it within 30 days for a replacement.
Shipping
Orders received before 3:00 AM (PST) typically ship the same day, provided the item is in stock and address verification is not required. Orders received after this time will ship the following business day. Please note that we do not ship on weekends or holidays.
During promotional periods or sales, shipping times may vary due to a high volume of orders. While expedited shipping options speed up the delivery process, packaging and handling times remain the same.
Sales Tax
IQ Biologix automatically applies sales tax for shipments delivered within the same state. If you are ordering from another state, you are responsible for any applicable sales taxes.
Typographical Errors
In the event of a pricing error due to a typographical mistake or supplier information, IQ Biologix reserves the right to cancel any orders for products listed at incorrect prices, regardless of whether the order was confirmed. If your credit card has already been charged for such an order, we will issue a refund for the full amount.